Privacy policy

At DALMA BEAUTY, we process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish legislation.

Data Controller

Sanaz Rafei Dehkordi, self-employed, owner of DALMA BEAUTY.
Professional address: Calle San Roque 63, Bajo A, 03600 Elda (Alicante), Spain.
Email: dalmabeautys@gmail.com.

Data Processed

We may process identification and contact data, shipping and billing addresses, information related to orders and transactions, payment references, customer service communications, and certain technical browsing, device, security, and cookie data.

Purposes and Legal Bases

Data is used to manage orders, payments, deliveries, returns, and customer service; fulfill legal, tax, and accounting obligations; prevent fraud and protect store security; and, where applicable, send commercial communications. Legal bases may include contract performance, compliance with legal obligations, legitimate interest, and consent.

Recipients

Data may be processed by providers necessary to render the service, including Shopify, payment providers, transport and logistics companies, technological services, and professional advisors, as well as by public authorities when there is a legal obligation.

International Transfers

When any provider processes data outside the European Economic Area, transfers will be carried out using the mechanisms and guarantees recognized by applicable regulations.

Retention

Data will be retained for the time necessary to manage the contractual relationship and, subsequently, for the periods required by legal obligations or to address potential claims. Processing based exclusively on consent will be maintained until its withdrawal, unless another applicable legal basis exists.

Rights

You can exercise, where applicable, your rights of access, rectification, erasure, objection, restriction, and portability, as well as withdraw your consent, by writing to dalmabeautys@gmail.com. You can also file a complaint with the Spanish Data Protection Agency (AEPD).

Cookies

The store may use cookies necessary for its operation and, where applicable, analytics, personalization, or advertising cookies. Non-essential cookies will be managed according to user preferences and consent through the tools available on the site.